Shipping policy
We use BRT for domestic shipping and UPS/DHL for International shipping. You can check the status of your order at any time on your account page. All orders are shipped directly from our warehouse in Milan – ITALY.
A summary of shipping options appears below
Italy
EXPRESS COURIER € 8,5
FREE FOR ORDERS OVER € 1.000,00
1/2 working days delivery with BRT Express service.
Orders will be dispatched on Tuesday and Thursday (excluding public holidays).
Europe
EXPRESS COURIER € 15
FREE FOR ORDERS OVER € 1.000,00
1/2 working days delivery with UPS/DHL Express service.
Orders will be dispatched on Tuesday and Thursday (excluding public holidays).
National VAT and local carrier charges may apply to your shipment when the goods arrive in your country. These are calculated based on the value of the product/s, which by law we are obligated to declare in full. The payment of duties and taxes are the responsibility of the receiver. If the package is not picked up, the receiver will be charged for the return shipping costs plus any import taxes.
UK
EXPRESS COURIER € 25
FREE FOR ORDERS OVER € 1.000,00
4/5 working days delivery with UPS/DHL Express service.
Orders will be dispatched on Tuesday and Thursday (excluding public holidays).
Due to the Brexit trade negotiations, national VAT and local carrier charges may apply to your shipment when the goods arrive in the UK. These are calculated based on the value of the product/s, which by law we are obligated to declare in full. The payment of duties and taxes are the responsibility of the receiver. If the package is not picked up, the receiver will be charged for the return shipping costs plus any import taxes.
USA & CANADA
EXPRESS COURIER € 35
FREE FOR ORDERS OVER € 1.000,00
5/6 working days delivery with UPS/DHL Express service.
Orders will be dispatched on Tuesday and Thursday (excluding public holidays).
National VAT and local carrier charges may apply to your shipment when the goods arrive in the USA or CANADA. These are calculated based on the value of the product/s, which by law we are obligated to declare in full. The payment of duties and taxes are the responsibility of the receiver. If the package is not picked up, the receiver will be charged for the return shipping costs plus any import taxes.
Asia / Australia
EXPRESS COURIER € 35
FREE FOR ORDERS OVER € 1.000,00
5/7 working days delivery with DHL International Express service.
Order before 3pm and your order will be dispatched on the same working day (Mon-Fri excluding public holidays).
National VAT and local carrier charges may apply to your shipment when the goods arrive in the destination Country. These are calculated based on the value of the product/s, which by law we are obligated to declare in full. The payment of duties and taxes are the responsibility of the receiver. If the package is not picked up, the receiver will be charged for the return shipping costs plus any import taxes.
We don’t sell our products in these countries: South America, South Africa, Russia.